Terms of service
Terms & Conditions
Welcome to SUN N' STONE. By accessing or purchasing from our website, you agree to the following Terms & Conditions.
1. General
SUN N' STONE reserves the right to update, modify, or discontinue any part of the website, products, or services without prior notice.
2. Products
We make every effort to display our jewelry products, colors, sizes, and details as accurately as possible. However, slight differences may occur due to lighting, photography, or screen settings.
Product availability is subject to change without notice.
3. Pricing
All prices displayed on our website are in Pakistani Rupees (PKR), unless otherwise stated.
SUN N' STONE reserves the right to change product prices at any time. Price changes will not affect orders that have already been confirmed.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, email address, and shipping address.
We reserve the right to cancel or refuse an order in cases including, but not limited to:
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Incorrect or incomplete customer information
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Product unavailability
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Suspected fraudulent activity
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Pricing or website errors
5. Order Confirmation
After placing an order, you may receive an order confirmation through email, WhatsApp, SMS, or another available communication method.
Receiving an order confirmation does not necessarily guarantee shipment if the product becomes unavailable or an issue is identified with the order.
6. Shipping
Orders are shipped to the address provided by the customer during checkout.
Delivery times may vary depending on location, courier services, weather conditions, public holidays, and other circumstances beyond our control.
SUN N' STONE is not responsible for delays caused by courier companies or incorrect information provided by the customer.
7. Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy.
Customers should review the policy before placing an order.
8. Jewelry Care
To maintain the appearance and quality of your jewelry, we recommend keeping it away from perfumes, chemicals, lotions, excessive moisture, and prolonged exposure to water.
Please follow our jewelry-care instructions where provided.
9. Website Use
You agree not to misuse our website, attempt unauthorized access, copy our content, or use our website for unlawful purposes.
All website content, including photographs, logos, graphics, product descriptions, and brand materials, belongs to SUN N' STONE unless otherwise stated.
10. Intellectual Property
SUN N' STONE's brand name, logo, product images, designs, written content, and other original materials may not be copied, reproduced, or used without prior written permission.
11. Limitation of Liability
SUN N' STONE will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or incorrect information provided by customers.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.
Thank you for shopping with SUN N' STONE.